Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
It seems that you already marked this ticket as “Resolved”.
Do you still need our assistance regarding this issue?
If so, please follow the below steps:
1. Ensure that you are using the latest version of Rank Math FREE and Rank Math PRO. If not, update to the latest version of Rank Math PRO manually: https://rankmath.com/kb/update-rank-math-manually/
2. Disconnect your account from WordPress Dashboard > Rank Math > Dashboard > Help
3. Reconnect from the same page using the same account you used to make a purchase. Here is a KB to help you along the way as well: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
That should fix the issue.
Looking forward to helping you.
Thank you.
