subscription is missing

#285714
  • Resolved David Pisarek

    3 years, 1 month ago

    Rank Math business

    I just bought the business license. In my profile it shows under invoices, although the download for the invoice doesn’t work. And when I go into subscriptions, it says that I don’t have any active subscriptions.

    What do I do?

Viewing 1 replies (of 1 total)
  • Reinelle

    3 years, 1 month ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’ve checked your account, and it seems that the Business plan is already activated. You can also see that on your account’s badge:

    Badge

    To download your invoice again, please follow the instructions in this link:
    https://rankmath.com/kb/manage-invoices/

    You can now download the Rank Math PRO plugin on your Dashboard here:
    https://rankmath.com/my-account/

    I hope that helps.

    Thank you.

    RankBot

    3 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘subscription is missing’ is closed to new replies.