Subscription is gone

#1120565
  • Hello Rank Math team,

    I purchased a Rank Math subscription on October 3, 2025, using this email: o**************@g********. I had access for about two weeks, but now my subscription is no longer showing in my account.

    Could you please check what happened and help me restore my subscription?
    I can provide the payment receipt or transaction details if needed.

    Thank you,
    Allen
    Origix Solutions

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    We apologize for the issue you are facing with your subscription. It seems that there might be a problem with the email address associated with your Rank Math account. Please ensure that you are logged in with the correct email address used for your purchase. You can check this by logging into your Rank Math account dashboard and navigating to the account details section.

    If you find that the email does not match, or if your subscription is still not showing up, please reply to this ticket with the payment receipt or transaction details. This will help our support team locate your PRO account and restore your subscription.

    Thank you for raising this concern, and we appreciate your patience as we work to resolve it!

    Sources:
    Why is My Subscription Not Showing Up in My Rank Math Account? » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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