Subscription Error

#390853
  • Resolved Want A Trader
    Rank Math pro

    Hello there i have just received a message from rankmath saying:

    Hi Gani,

    With regret, we wish to inform you that your Rank Math subscription has been deactivated due to non-payment.

    You might not be able to use all the premium features now and will need to purchase a fresh license should you decide to try Rank Math PRO again in the future.

    If this was done in error or if you have the subscription with another account, feel free to contact us at s******@r***********.

    Thanks,
    The Rank Math team

    You are receiving this email because you have purchased Rank Math from FastSpring – an authorized reseller.

    PLEASE NOTE THIS IS A MISTAKE AS I HAVE ALREADY RENEWED MY SUBSCRIPTION, I NEED THIS FIXED ASAP.

    KInd regards
    Gani Beqiri

Viewing 1 replies (of 1 total)
  • Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    We are closing this ticket as we have already replied to your email. Please check and reply to that so we can assist you further.

    Thanks.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Subscription Error’ is closed to new replies.