subscription

#207551
  • Resolved Frank Kruit

    4 years, 6 months ago

    Rank Math free

    Hi there,

    Ive purchased a pro version for schema. But i didint received any email. You can send it to f**********@g******** or i***@c*****************

Viewing 2 replies - 1 through 2 (of 2 total)
  • Anas

    4 years, 6 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account? You can add them in the designated sensitive data section
    sensitive

    It is completely secure, and only our support staff has access to that section.
    Thank you, and looking forward to your update.

    Uzair

    4 years, 6 months ago

    Hello,

    We have resent the email to i***@c***************** ID which has your PRO purchase.

    You can login to the account at https://rankmath.com/my-account/ or reset the password.

    Or, you can let us know and we will merge the two accounts for you. If that is something you want, please let us know which email ID you prefer.

    RankBot

    4 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘subscription’ is closed to new replies.