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Hello,

We apologize for the issue you are facing while trying to connect your account to the Rank Math plugin. The error you are encountering may be related to a mismatch in the Site URL and Home URL, or it could be due to caching issues.

Here are some steps you can take to troubleshoot the problem:

1. Ensure you are using the latest version of Rank Math. You can check for updates in your WordPress dashboard.

2. Verify that your WordPress URL and Site URL are the same. You can do this by navigating to WordPress Dashboard → Settings → General and checking that both URLs match:
   

3. Disconnect and reconnect your Rank Math account. This can sometimes resolve connection issues. You can find instructions on how to do this in our knowledge base.

4. Clear your browser, website, and site-level cache. This can help if there are any cached versions causing the issue.

5. If the warning still shows up, you can add the following filter to your website to bypass the URL check:

   /**
   * Filter whether we need to check for URL mismatch or not.
   */
   add_filter( 'rank_math/registration/do_url_check', '__return_false' );

   You can refer to our guide on how to add the filter to your site.

If you continue to experience issues after trying these steps, please reply to this ticket, and a human agent from our support team will assist you further.

Thank you for considering upgrading to Rank Math Pro! We hope to resolve this issue quickly so you can enjoy all the benefits of our plugin.

Sources:
How to Fix Problems While Connecting Account Using Rank Math » Rank Math

Hello,

Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/

Here is a video you can follow as well:
https://www.youtube.com/watch?v=FcIWRhcUP2c

Only the site admin would know and your users won’t be affected by this troubleshooting.

If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/

Please do take a complete backup of your website before sharing the information with us.

We really look forward to helping you.