Hello,
We apologize for the issue you are facing with your subscription not showing up in your account. It seems that your website may not be connected to the correct Rank Math account.
To resolve this, please follow these steps:
- Go to your WordPress Dashboard.
- Navigate to Rank Math SEO → Dashboard → Help.
- If it shows that your account is connected, choose Disconnect Account.
- After disconnecting, click on Connect Now.
- Ensure you select the correct Rank Math account associated with your PRO license and click OK, ACTIVATE NOW.
Once your website is successfully connected, you should see the status updated in your Rank Math account area. You can check your connected websites here.
If you continue to experience issues, please reply to this ticket, and a human agent from our support team will assist you further.
Thank you for raising this concern!
Sources:
Website Not Shown In Rank Math Account Area » Rank Math
When i do what the AI bot suggested i can’t choose for another plan. Only Free Plan is available.
Hello,
We deeply apologize for the inconvenience.
It was a temporary issue that has been fixed now.
You can now download the PRO plugin from your Rank Math account dashboard:
https://rankmath.com/my-account/
Once done, please check this URL on how to install and set up the Rank Math PRO on your website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
