Subject: Issue with SEO Settings on Website

#986720
  • Resolved VLADIS

    6 months ago

    Rank Math free

    Dear RankMath Support,

    I am experiencing an issue while adding SEO information to my website http://www.aguasol24.com. When I enter the data, it shows as green, indicating that everything is set up correctly. However, after I save and confirm the changes, the settings turn red.

    I am unable to understand why this is happening, as everything appears to be correct when initially added. Could you please help me understand what might be causing this issue?

    Thank you in advance for your assistance!

    Best regards. Vladis

Viewing 1 replies (of 1 total)
  • RankBot

    6 months ago

    Hello,

    We apologize for the issue you are facing with the SEO settings on your website. It sounds like there may be a conflict preventing the settings from being saved correctly.

    Here are a few steps you can take to troubleshoot this issue:

    1. Check for Plugin Conflicts: Sometimes, other plugins can interfere with Rank Math. Try deactivating other plugins temporarily to see if that resolves the issue.

    2. Cloudflare Settings: If you are using Cloudflare, ensure that you have whitelisted the necessary Rank Math URLs. You can create page rules in Cloudflare to disable security for the following URLs:

      • *example.com/wp-json/rankmath/v1/updateMeta*
      • *example.com/wp-json/rankmath/v1/updateSchemas*
      • *example.com/wp-json/rankmath/v1/updateRedirection*
      • *example.com/wp-json/rankmath/v1/getFeaturedImageId*
      • *example.com/wp-json/rankmath/v1/getHead*
        Make sure to replace example.com with your actual domain.

    3. Test Connections: Go to Rank Math SEO → General Settings → Analytics and click on the Test Connections option to ensure that your Google account is connected properly. A red signal here could indicate a connection issue that might affect saving settings.
      Test connections

    4. Error Log: If the problem persists, please check the error log for any specific messages that could help identify the issue. You can find more information on how to access the error log here.

    If none of these steps resolve the issue, please reply to this ticket with any error messages you find or further details about your setup, and a human agent from our support team will assist you further.

    Thank you for raising this concern, and we hope to help you resolve it soon!

    Sources:
    Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Subject: Issue with SEO Settings on Website’ is closed to new replies.