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Subdomain not showing in my account

#471889

Resolved Robert Lawrence
2 years, 2 months ago

Rank Math pro

My main site for (multisite install) is showing as one of my websites: lawrencecollc.com, however my new primary site is not showing (I’ve done all of the setups on the site): roblawrenceproperties.com

Please help – log attached below

Viewing 1 replies (of 1 total)

Reinelle
2 years, 2 months ago

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

For the error you have shared, it is referring to the missing redirects table on your site. In this case, please recreate the Rank Math tables by clicking this button in Rank Math > Status & Tools > Database Tools:
https://rankmath.com/kb/rank-math-status-and-tools/#recreate-missing-database-tools

About the website connection, the correct way to set it up is by having the plugin activated on individual sites.

Here’s a link you can follow if you’re using a multisite:
https://rankmath.com/kb/installing-rank-math-on-a-multisite-environment/#pro-sub-site

Hope that helps.

Thank you.

RankBot
2 years, 1 month ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Subdomain not showing in my account’ is closed to new replies.