Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you give us some examples? You can share the URL in the Sensitive Data section.
Looking forward to helping you. Thank you.
The only thing missing is the input field at Rankmath for pages and posts for “thumbnailUrl”: [ ],
If you include this, there will be no more errors in the Seach Console.
Thanks
https://www.hanfmart.de/hanf-portemonnaie/
Hello,
You need to add Featured image to the Post/Page to overcome the issue.
Thank you.
Hello,
You just need to add Featured image to the post. The option is not inside Rank Math’ Schema area.
Just edit the post and add the Featured image in the default Featured image box of the post.
You can check the screenshot: https://prnt.sc/uvn54z
Hope that’ll help.
Thank you.
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I did,
have a lokk please.
thanks a lot!
Hello,
Thank you for contacting Rank Math today.
It looks like you disabled the Rank Math plugin, also we are not able to access plugins option with the given login details. Please activate the Rank Math plugin.
Looking forward to helping you. Thank you.
The plugin is always activated! Do you need other rights for the backend? Do you currently have Shopmanager access?
Hello,
Thank you for contacting Rank Math.
Yes, please add the administrator rights, so we check properly.
Looking forward to helping you. Thank you.
Hello,
We released a quick Beta update you can try to see if that helps.
Please enable the Beta update by following this:
https://rankmath.com/kb/version-control/#beta-updates
If you are unable to see an update, please clear Rank Math’s transients from:
WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients
Please clear the caches, server, and WordPress after updating.
You can disable the Beta updates once you update to the latest version and if the issue is fixed.
We are here to assist. Thank you.
Hi,
I have installed the current beta version. I have deleted all caches. There is no input field for a feature image for video structured data in my post.
When can I buy the Pro Version? I would like to have it.
Thanks for your effort!
Hi,
there is no input field in the scheme area “Video” to specify a feature image.
There are only these:
1. A URL pointing to the actual video media file
https://www.youtube.com/watch?v=sUv6YkHbw2M
2. A URL pointing to the embeddable player for the video
https://www.youtube.com/watch?v=sUv6YkHbw2M
3. ?
“thumbnailUrl”: [ ],
Thanks a lot
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
