Strange behavior

#103202
  • Resolved Stephan Peccini

    3 years, 10 months ago

    Rank Math free

    Hi,

    I don’t understand the results shown by Rank Math.

    For example, on this page: https://monblog.peccini.fr/2020/09/13/bassibie-fourcat-12-et-13-sept-2020-2/
    the main keyword is Bassibié.

    According to the extension, this keyword isn’t identified at the beginning, in the whole text, in H2, H3, … sub titles. Keyword density is announced as being null.
    The extension tells me that I have no internal links, no external links, that the length should be over 600 words, …
    But all these errors are not errors in this page.

    In French in my interface:
    https://ibb.co/d7hLffg

    Bassibié is in H2 subtitle, at the beginning of the text and elsewhere. I have internal and external links, …

    What’s wrong?

    Thanks for your support

    Stéphan

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    3 years, 10 months ago

    Rank Math pro

    Hello Stéphan,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Please use this guideline to pass these tests: https://rankmath.com/kb/score-100-in-tests/

    If you have, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    Stephan Peccini

    3 years, 10 months ago

    Rank Math free

    Hello

    Thanks for your support. I have quickly tried to check conflicts but without any success ; when enabling only Rank Math, the page builder and my theme, the extension is no more giving any score. I will try again later when I have more time and submit my results.

    Stéphan

    Alberto

    3 years, 10 months ago

    Rank Math business

    Hello,

    Perfect, let us know once you check it so we can help you.

    Looking forward to help you.

    RankBot

    3 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Strange behavior’ is closed to new replies.