Strange 404 after website migration

#372065
  • Resolved Mika Lehmann

    3 years, 8 months ago

    Rank Math pro

    We recently migrated to Bitnami/AWS and since then Rank Math is finding 404 for certain css and js files belonging to Rank Math. Is there something I can do about this? Are there places in the DB where I should replace these links or should I just redirect them to the actual locations? I used Duplicator to migrate the website and it replaced every old URL with the new one without issues. Only these files seem to be broken. I’m not even sure why calculated fields form is in there, because the link seems to be correct. I already deleted the whole cache multiple times.

    The files are
    wp-content/plugins/seo-by-rank-math/vendor/cmb2/cmb2/js/cmb2.min.js
    wp-content/plugins/seo-by-rank-math/vendor/cmb2/cmb2/css/cmb2.min.css

Viewing 3 replies - 1 through 3 (of 3 total)
  • Nigel

    3 years, 8 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math for help with your 404 errors. If the URLs are working and you are only. Please may you share your WordPress error log with us as that may provide insight into the error. To do this, please navigate to Rank Math > Status & Tools > System Status scroll down to “Error Log” and click “Copy log to clipboard” and paste inside an empty text file. Save the text file and share it here using a tool like wetransfer.com.

    Looking forward to helping you.

    Mika Lehmann

    3 years, 8 months ago

    Rank Math pro

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Prabhat

    3 years, 8 months ago

    Rank Math agency

    Hello,

    I checked the error logs but was unable to find any log pointing at Rank Math. Most of the notices are from the plugin “Guest Author”. The URLs that you’ve mentioned are accessible on your server, but the 404 shown has bitnami/wordpress at the beginning which would result in a 404.

    However, we only report 404 errors. We do not have information on how or why they are generated. You can get further insight into them by enabling the advanced monitor at WordPress Dashboard > Rank Math > General Settings > 404 Monitor:
    https://rankmath.com/kb/monitor-404-errors/#advanced-404-monitor

    That will give you more information like referrer and user-agent.

    You can also fix these errors by redirecting them to a related page on your website: https://rankmath.com/kb/fix-404-errors/

    Or, you can add them to the exclusion list at WordPress Dashboard > Rank Math > General Settings > 404 Monitor > Exclude Paths if you know that those are false positives.

    Hope that helps.

    Thank you.

    RankBot

    3 years, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Strange 404 after website migration’ is closed to new replies.