stopped showing results in the free version

Hello,

Thank you for contacting us and we regret the inconvenience caused.

Could you confirm if you’re referring to the data displayed in the Analytics section of Rank Math?

If yes, please clear your website and browser’s cache and follow these steps to delete the old imported data and initiate a fresh data fetch and see if that updates the data:

1. Head over to WP Dashboard >> Rank Math >> Status & Tools >> Database Tools and click the ‘Rebuild Index’ button https://i.rankmath.com/kecLYK
2. Head over to WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the ‘Delete Data’ button and then click the ‘Update Data Manually’ https://i.rankmath.com/fvcsbF
3. It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.
4. Once the process is complete. Please recheck the Analytics page.

This process may take some time. The usual time required to populate the data in the Analytics Dashboard is below 20 minutes but the time may vary depending upon your server’s speed.

Please let us know how that goes.

Thank you.

Hello,

Sure, you can use a tool like imgur.com to easily upload and share the screenshots link here.

Thank you.

Hello,

You would have received a link of the uploaded screenshot, you can simply share that link here or in the sensitive data section.

We’re looking forward to helping you.

Thank you.

Hello,

I logged into your website’s admin area and noticed that there was a sudden drop in the statistics in the SEO Performance tab. I’ve initiated a fresh data fetch to get the latest data of your website.

Your current/existing data would also be fetched in the fresh data fetch.

It would take around 49 minutes to complete.

Please wait for that time and see if the data is updated accordingly.

Hope this helps.

Thank you.