Stop Renewing AI Starter subscription

#966098
Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 month ago

    Hello,

    We apologize for the issue you are facing regarding the renewal of your AI Starter subscription. To cancel your subscription, please follow these steps:

    1. Navigate to Rank Math Dashboard: Log in to your Rank Math account and go to Rank Math Dashboard → Subscriptions.
      Navigate to Rank Math Dashboard - Subscriptions

    2. Change Payment Methods: In the subscriptions page, select the Payment Methods tab and click the Change Payment Methods button.
      Change Rank Math Payment Methods

    3. Access FastSpring Checkout: The FastSpring Checkout Page will open in a new tab. Enter the email address you used to purchase the subscription and click the Continue button.
      Enter your Rank Math email address used for subscription in the FastSpring Checkout page
      After clicking Continue, you will receive an email with further instructions.
      FastSpring Checkout email sent notification

    If you have any further questions or need assistance, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.

    Thank you for raising this concern!

    Sources:
    How to Cancel Your Rank Math Subscription » Rank Math
    How to Cancel Your Rank Math Subscription » Rank Math

    Princess

    1 month ago

    Hello,

    Thank you for contacting the support.

    We’re sorry to see you go, we can see that you have successfully canceled your Content AI subscription, and you won’t get billed for its renewal.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    13 hours, 48 minutes ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Stop Renewing AI Starter subscription’ is closed to new replies.