Stop Pop Up for Rating

#921290
  • Resolved Robin

    2 months, 4 weeks ago

    Rank Math free

    Hi,

    I hit the option Already Did in the popup that says the following below and it keeps popping up driving me crazy. How do I stop this?

    “Hey, we noticed you’ve been using Rank Math SEO for more than a week now – that’s awesome!
    Could you please do us a BIG favor and give it a rating on WordPress.org to help us spread the word and boost our motivation?”

    Bhanu Ahluwalia
    Co-founder of Rank Math

Viewing 3 replies - 1 through 3 (of 3 total)
  • Great

    2 months, 4 weeks ago

    Hello,

    Thank you for contacting Rank Math support.

    Please try clearing your Rank Math transient and let us know if that helps. You can do this from Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients

    Thank you for your patience and cooperation

    Robin

    2 months, 4 weeks ago

    Rank Math free

    Still popping up.

    Rakibuzzaman Siam

    2 months, 4 weeks ago

    Hello,

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    RankBot

    1 month, 4 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Stop Pop Up for Rating’ is closed to new replies.