Still showing “Upgrade” after purchased your service

#937462
  • Resolved Micro Center India
    Rank Math pro
    Content AI Starter

    i already purchased rank math but still it’s showing to upgrade option when want to change any things. please help me out of this.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math support.

    Unfortunately, there is no active subscription on the account you are using to contact us.

    Can you please share the email address which you used to make the purchase or you can search and forward the receipt from FastSpring.com so we can locate your account?

    We look forward to hearing back from you.

    Thanks.

    Micro Center India
    Rank Math pro
    Content AI Starter

    email that i used is t***********@g******** website Url: microcenterindia.com
    I purchase it on 11/2023, can you please confirm that it’s subscription is for 1 year? or it’s a one time buy? How can i renew this subscription?

    Hello,

    The subscription has expired already, and we do not have any option to revert a subscription that has expired. You will have to make a new purchase:
    – Rank Math PRO : https://rankmath.com/pricing/
    – Content AI: https://rankmath.com/content-ai/#pricing

    Hope that helps.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Still showing “Upgrade” after purchased your service’ is closed to new replies.