still have the free version

#532180
  • Resolved Roger

    1 year, 9 months ago

    Rank Math free

    I have paid but not getting the pro version….Product Downloads Install & setup Rank Math on all of your websites in a matter of minutes. Rank Math Free Download Rank Math SEO Latest Version: 1.0.108 License: Free Changelog \’\’\’still getting the free version and yes I did download the pro version and insert the keys. Should I have deleted the free version first ?
    NOTE:- It also shows as the FREE version in my account details as shown above. Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Princess

    1 year, 9 months ago

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    Roger

    1 year, 9 months ago

    Rank Math free

    https://aussie-slots.com/receipt.png

    Roger

    1 year, 9 months ago

    Rank Math free

    OK, seem I have fixed it by deleting everything connected with Rankmath and re-installing. Thanks…rogerc

    Princess

    1 year, 9 months ago

    Hello,

    We have found your PRO Subscription under a different email (please check the sensitive data section). To avoid any confusion in the future, would you like to merge these two accounts?

    If so, please tell us the preferred email address and we will do the needful.

    We really look forward to helping you.

    Roger

    1 year, 9 months ago

    Rank Math free

    r*****@a***************
    thanks

    Princess

    1 year, 9 months ago

    Hello,

    We have merged your accounts as requested.

    Please check on your end if everything is working as expected.

    Don’t hesitate to get in touch if you have any other questions.​​​​​​​​​​​​​​​​​​​

Viewing 6 replies - 1 through 6 (of 6 total)

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