Statistics stop

Hello,

Thank you for contacting the support and we really regret the inconvenience caused.

Could you please follow the below guide and see if that fixes the issue?
https://rankmath.com/kb/delete-old-analytics-data/

Please let us know how that goes. We’re looking forward to helping you.

Thank you.

Hello,

Please check if cron jobs are working on your website or not, you can follow this guide to check that: https://rankmath.com/kb/analytics-issues/#num-2-check-the-cron-job

In order to fetch the data correctly and consistently, you need to have the cron jobs working and enabled in your installation.

If the cron jobs are working, please head over to your WordPress dashboard > Tools > Scheduled Actions > Pending, and check if there is a pending Scheduled Action:
https://yourdomain.com/wp-admin/tools?page=action-scheduler&status=pending

If yes, run the rank_math/analytics/data_fetch scheduled action and wait for the data fetch to complete.

You can check the progress at Rank Math > Analytics.

if the issue still persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.