Stamped.io Reviews Schema not showing in Google Rich Results

#1051692
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  • Hello,

    We apologize for the issue you are facing with the aggregate rating not showing in Google Rich Results. Based on the information provided, it seems that the aggregateRating value might be empty in your Product Schema. This can happen if there are no reviews available for the product or if the Product Schema is incorrectly set up.

    Here are a few steps you can take to resolve this issue:

    1. Ensure Reviews Exist: Make sure that there are actual customer reviews for the product. Google requires these reviews to populate the aggregateRating field.

    2. Check Product Schema: If you have reviews but still see the error, ensure that the Product Schema is only applied to individual product pages and not to category or archive pages. You can do this by navigating to Rank Math SEO → Titles & Meta → Product categories in your WordPress dashboard and enabling the Remove Snippet Data option for product categories.
      Remove Snippet Data

    3. Clear Cache: After making changes, clear your website cache to ensure that the updated schema is being served.

    4. Test Again: After implementing these changes, retest your product page using the Google Rich Results Test to see if the issue persists.

    If you continue to experience issues, please reply to this ticket with any additional details or errors you encounter, and a human agent from our support team will assist you further. Thank you for raising this concern!

    Sources:
    How to Fix Aggregate Rating Error » Rank Math
    Google Search Console Missing Field Warning » Rank Math

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We checked the affected product page and we can see the review is integrated in the schema structure and no errors were shown as you can see from the screenshot below:

    Rank Math support

    Don’t hesitate to get in touch with us if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Stamped.io Reviews Schema not showing in Google Rich Results’ is closed to new replies.