Staging to Production Wiped Out Analytics

#218017
  • Resolved Tales
    Rank Math free

    I copied our data to a staging server (WPEngine), then pushed the changes live to production. I notice that are Rank Math Overview (total impressions, clicks, keywords, etc) has either been wiped out or has dropped 90% events.

    https://tales.d.pr/J6Zj6P

Viewing 1 replies (of 1 total)
  • Prabhat
    Rank Math agency

    Hello,

    Thanks for contacting us and we regret the inconvenience caused.

    Let’s try deleting old imported data and start the fresh data fetch. Please follow these steps.

    1. Head over to WP Dashboard >> Rank Math >> Status & Tools >> Database Tools and click the ‘Rebuild Index’ button https://i.rankmath.com/kecLYK
    2. Head over to WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the ‘Delete Data’ button and then click the ‘Update Data Manually’ https://i.rankmath.com/fvcsbF
    3. It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.
    4. Once the process is complete. Please recheck the Analytics page.

    For more details, please refer to this tutorial guide: https://rankmath.com/kb/delete-old-analytics-data/

    This process may take some time. The usual time required to populate the data in the Analytics Dashboard is below 20 minutes but the time may vary depending upon your server’s speed.

    Please let us know how that goes.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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