Split: rank math causing huge link icon in block editor in WP 5.8

#232998
  • Resolved Cadmin
    Rank Math free

    Hello Rank Math,
    I updated your plugin from 1.0.68 to 1.0.68.1 in my WP 5.7.2 environment and have a very large block editor link icon that is growing with every click on the icon. I’m working with Firefox (latest).
    Would be great if you may fix that also for WP 5.7.2 (or provide some CSS that one may add to the theme css, if applicable)
    Thanks in advance for your kind support & bye.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Ankit
    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    The large icon should not come in the previous version of WordPress. Could you please check it on a different web browser, or can you also clear the browser cache?

    Then, clear the transients by going to Rank Math > Status & Tools > Database Tools > Remove transients and check again?

    If everything is good and the problem persists,, Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    Cadmin
    Rank Math free

    This issue is resolved now also for WP 5.7.2 by installing the latest update of the plugin you just released. Thanks for your kind support & good luck 🙂

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

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