HI Albamonte,
Thanks for getting in touch and sorry for the login issues.
I have just raised this issue with our accounts team and someone from our team will be getting back to you in a short while.
We appreciate your patience.
Verifiquei meus novos logins, porém, fiz a mudança no accont details, mas, a mesma não registrou a mudança.
Como devo proceder para usar este novo login?
Desejo, ardentemente, usar este plugin que achei ótimo, porém, não consigo ativá-lo. Preciso de um passo-a-passo.
Obrigado pela paciência!
Enviado por
Antonio Carlos Albamonte
Hi there,
Thanks for the follow up.
Are you able to login to your Rank Math account with the new credentials? We would be happy to make the changes that got lost for you if you can share the details on the sensitive data section.
To be able to activate and use the plugin, please navigate to your dashboard and click on the Rank Math menu item that should take you to this page: site_name/wp-admin/admin.php?page=rank-math-registration and enter the new account details.
The next step will be to launch the setup wizard and then follow the prompts until the last page and click on save.
Let me know if you have additional questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
