Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi there,
Thanks for getting back to us.
Could you please share the site URL as well so that we can check this further?
We are looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I have raised this problem with our dev team for closer investigation and we will be getting back to you shortly.
Looking forward to helping you. Thank you.
Hi Kyler,
All the brand related issues are coming under the isRelatedTo type which is what gets shown when you are showing related posts benetah your products.
Google Structured data testing tool throws warning but it’s a false positive. In isRelatedTo field only product name and URL is required. You can check this in the new Google Rich Snippet testing tool:
https://search.google.com/test/rich-results
Still, if you want to remove the isRelatedTo then please add below filter code in his theme’s functions.php file:
https://pastebin.com/aYj88Q5j
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
