Split: Google Search console and analytics not showing website

Hello,

Circling back to this ticket, our developer would like to check your GSC/GA account. Can you please add this user to your GSC account as well?

n*********@r***********

Here’s a guide you can follow: https://rankmath.com/kb/add-user-to-google-search-console/

Looking forward to hearing back from you.

Hello,

That’s fine. You can grant access to the email address we mentioned for your Google Search Console account only.

Looking forward to helping you.

Hello,

Thank you so much for your patience.

We checked this further and the issue doesn’t appear to be related to the Rank Math plugin itself.

From our investigation, there is a 500 server error being logged in the browser console when accessing Rank Math → Dashboard → General Settings → Analytics. This points to a server-level problem, which only your hosting provider can diagnose and resolve.

To help them investigate, please share the following details with your hosting support team:

– There is a 500 Internal Server Error occurring on the Rank Math Analytics settings page in the WordPress admin.
– Relevant error logs can be found in the /wwwlogs/ directory via FTP.
– Additionally, there appears to be a possible .htaccess-related issue. At the bottom of the Permalinks page (/wp-admin/options-permalink.php), WordPress reports a problem, and attempting to create or update the .htaccess file manually via FTP also fails.

Once your hosting provider resolves the server error, the Analytics connection should start working normally again.

Let us know how that goes. Looking forward to helping you.

Hello,

The sleep() is a Core PHP function ( https://www.php.net/manual/en/function.sleep.php ) and not a class method as the error log reported ( RankMath\Google\sleep())

You have added a patch in your config.php to fix this, but the current issue could mean there are other potential issues related to your PHP installation.

Please share the above details with you hosting provider see if they could get it resolved. Maybe reinstalling PHP or updating it could resolve this.
Also please check the suggested improvements at https://www.wanrongie.com/wp-admin/site-health.php?tab, related to PHP modules ( extensions ) and SQL Server ( as some scheduled actions are failing and could be related to the first issue mentioned above ).

Please do share with us the related response from your hosting provider.

Thank you.