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Rank Math version = Version 1.0.56.1
Elementor version = Version 3.1.0
Elementor Pro version = Version 3.0.10
WordPress Version = 5.6
OceanWP Theme Version = 2.0.2
OceanWP Extra Plug-in Version = 1.7.0We are experiencing the same issue. When activating Rank Math SEO on our site, the page ( https://www.oculus-consulting.com/project-management/ ) is automatically redirected to our blog page for project management ( https://www.oculus-consulting.com/category/project-management/ ). When attempting to edit the original page using Elementor, the following error message is displayed:
“The preview could not be loaded.”
Permalinks Settings are post name = https://www.oculus-consulting.com/sample-post/
If we deactivate Rank Math and re-save the permalinks, the original (correct) page is restored.
If we change the permalinks setting to plain = https://www.oculus-consulting.com/?p=123, and activate Rank Math SEO, the original (correct) page is restored.
This issue only appears with one specific page: https://www.oculus-consulting.com/project-management/
We need to maintain the permalink setting of post name.
We will monitor this support request for updates. Thank you.
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Hello,
I’m sorry about this issue you’re facing
We would need to take a closer look at your site settings so we can check this issue further
Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Thank you for the follow up
The issue on your site was occurring because you the option to strip category base was enabled in Rank math > General Settings > Links:
Given the category and post in question have the same slug, stripping category from
https://www.oculus-consulting.com/category/project-management/resulted to a URL similar to the page URL:https://www.oculus-consulting.com/project-management/.I disabled this option and now the URLs seems to be working fine.
If you need to enable this option, you need to ensure the category slugs are not similar to posts/pages slugs. You can do this as shown in this screencast: https://i.rankmath.com/5yHS4x
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
The ticket ‘Split: Conflict with Plugin’ is closed to new replies.