Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
We have separated your concern into a new ticket so we can assist you accordingly.
If you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.
Also, please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
You can also try using PayPal to make the payment.
If the issue persists, could you please confirm which country you are in when purchasing Rank Math?
Let us know how this goes.
Thanks for sharing! This might help others facing the same thing. Please keep us updated once it’s resolved—it’s good to know how these issues get fixed.
Hello,
@Sandraf Glad that helped.
If you have any other concerns, please don’t hesitate to contact us anytime so we can assist you further.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
