Special Character issues

#22028
  • Resolved Frank
    Rank Math pro

    Hi,

    this has partly been discussed here already: https://support.rankmath.com/ticket/special-characters-issues/ – looks like nothing happened since then?

    I’m also facing this issue. In my case it’s a company name like “This’n!that” while “This n that” is totally fine as an alternative for google it isn’t for rank math so all the score calculations don’t work with URLs and other stuff where special characters can’t be used.

    It would be nice if this could be fixed.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    I believe that this is on the to do list, allow me to check the status from our dev team and get back to you.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Todd
    Rank Math free

    Hi Frank,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    Could you please share a URL of the page having this issue?

    Sometimes, a URL with special characters will appear weird in the source code but they are correctly converted to actual characters by Google before showing them in the SERPs. I just want to make sure that is what is happening here.

    We look forward to hearing back from you.

    Frank
    Rank Math pro

    Hey Todd,

    Thanks for getting back. I‘m not sure if there‘s probably some misunderstanding. There is no error with how URLs are generated. The issue is that RankMath doesn‘t seem to recognize Keywords containing special characters in places where they don‘t/can‘t have special characters.

    Example:

    Keyword: Humpin‘ round!
    Url: domain.com/page/humpin-round
    Headline: Come Humpin‘ round!

    We have a bunch on this cases on one site. Those worked fine with Yoast before as Yoast accepted the keyword writen without the special characters. Rank Math doesn‘t seem to accept the URL for example as the special characters are missing.

    I hope the problem is a bit clearer now. Let me know if you still have questions.

    Thank you!

    Todd
    Rank Math free

    Hi Frank,

    I understand your point now.

    Yes, this is something we intend on updating in the plugin. For now, it does not give the correct report when a focus keyword with special characters is used.

    We appreciate your patience while we fix this in the plugin.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Special Character issues’ is closed to new replies.