“Sorry, you are not allowed to access this page.”

#21624
  • Resolved Scott

    5 years ago

    Rank Math free

    Hi there,

    I’ve tried installing the latest Rank Math plugin v1.0.35.3 and and keep getting the dreaded permissions message “Sorry, you are not allowed to access this page.”

    I’ve attempted deactivating and reactivating all of my plugins. I am also running the latest version of WordPress core (5.3).

    Upon installing the plugin, my site is slowing down tremendously and not allowing me to login. Not sure what’s going on…

    I’m hoping the Rank Math team can help assist me with this permissions issue which appears to be a problem on multiple WordPress installs.

    Thanks for your assistance!

    Scott

Viewing 4 replies - 1 through 4 (of 4 total)
  • Pratik

    5 years ago

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Everything seems to be working fine on your site. Where exactly do you get you can’t access this page error?

    Looking forward to helping you. Thank you.

    Pratik

    5 years ago

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Everything seems to be working fine on your site. Where exactly do you get you can’t access this page error?

    Looking forward to helping you. Thank you.

    Scott

    5 years ago

    Rank Math free

    Hi there.

    Our team has figured out the issue. We were trying to access the Rank Math pages without configuring the plugin. We needed to either click on the skip button or connect to Rank Math.

    Thanks for your assistance!

    • This reply was modified 5 years ago by Scott.
    Michael Davis

    5 years ago

    Rank Math pro

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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