Hi Tim,
Thank you for getting in touch. I am really sorry for the trouble this must have caused.
Can you please open the following link if you are using a single site setup of WordPress?
website.com//wp-admin/admin.php?page=rank-math-registration
and for multi-site:
website.com/wp-admin/network/admin.php?page=rank-math
If that doesn’t help, please disable the plugin and reactivate it again. You would notice this icon:
https://i.rankmath.com/qlNOzb
Clicking that should open the setup wizard of the plugin.
Please let me know if that helps.
please am getting the same error “Sorry, you are not allowed to access this page.” my site is alicart.co please look into my matter
Hi @chukwudiokonkwo
Have you tried performing the above steps from my colleague?
If you have not been successful, please follow the recommendation on your other thread and open a new ticket and supply your WP logins so that we can check this further?
We are looking forward to helping you. Thank you.
thank you Davis, i was able to fix it.
Hi @chukwudiokonkwo,
I am glad that this is now resolved 🙂
Don’t hesitate to contact us should any other problems come up.
Thank you.
