“Sorry, you are not allowed to access this page.”

Hi Tim,

Thank you for getting in touch. I am really sorry for the trouble this must have caused.

Can you please open the following link if you are using a single site setup of WordPress?
website.com//wp-admin/admin.php?page=rank-math-registration

and for multi-site:
website.com/wp-admin/network/admin.php?page=rank-math

If that doesn’t help, please disable the plugin and reactivate it again. You would notice this icon:
https://i.rankmath.com/qlNOzb

Clicking that should open the setup wizard of the plugin.

Please let me know if that helps.

Hi @chukwudiokonkwo

Have you tried performing the above steps from my colleague?

If you have not been successful, please follow the recommendation on your other thread and open a new ticket and supply your WP logins so that we can check this further?

We are looking forward to helping you. Thank you.

Hi @chukwudiokonkwo,

I am glad that this is now resolved 🙂

Don’t hesitate to contact us should any other problems come up.

Thank you.