Hello,
I apologize for the inconvenience you are facing with your Rank Math account showing as the free version despite purchasing the PRO version. To resolve this issue, please follow these steps:
- Log into your Rank Math account at Rank Math Account.
- Download the Rank Math PRO plugin from your dashboard.
- If the PRO version is unavailable, it might be due to using a different email address than intended. In that case, you need to contact our support team to merge both accounts or change the email connected to the PRO account. You can do this by submitting a ticket on our Support Forum.
If you have any further questions or need assistance during this process, feel free to contact our dedicated support team. We are available 24/7, 365 days a year to help you.
Thank you for reaching out and for your patience while we resolve this issue for you.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
How to Upgrade to Rank Math PRO » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We can see that your profile badge has already changed to PRO.
You can download the PRO plugin from your Rank Math account dashboard:
https://rankmath.com/my-account/
If you’re not able to find the option to download the Rank Math PRO plugin, please try to log out and log in again to your account or you can try in the incognito mode of your browser.
Once done, please check this URL on how to install and setup the Rank Math PRO on your website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
