Hello,
Thanks for getting in touch with us.
Can you please remove the concerning redirections in WordPress Dashboard > Rank Math > Redirections?
If you continue to face this issue even after that, let us know.
Thank you.
Well, the point is there are no redirections like these in the Redirections list 🙂
I can send you redirections export if you’d like.
Hello,
Yes, please give us exported redirections from your site. Also, please let us know where exactly do you get this infinite query.
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi,
I updated sensitive data field with the redirections export.
The first time I saw this is by tracing mysql queries that have longer times of execution and/or are repetitive. It happened for the first time after the last plugin update (or I noticed them at that point).
Thanks.
Hello,
Thank you for contacting Rank Math today.
We are checking this issue and we will be in touch in a short while.
Looking forward to helping you. Thank you.
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Hi,
I have two requests:
1. Can you please share that error log you had shared earlier?
2. Can you please add that to pastebin.com along with the redirections dump as everything’s clear here? It is taking forever to scroll on this ticket.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Please try removing the 5 redirections rule which I added in the pastebin file in the Sensitive Data Section.
I hope that helps.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
