Some Data Not Included In Sitemap And Showing Not Found

#1086943
  • Shayz
    Rank Math free

    Some Data Not Included In Sitemap And Showing Not Found Like Post Sitemap, Page Sitemap And Product And Some Other Are Not Found Only 3/4 Options Are Working And Showing In Sitemap .

    Please Resolve The Issue ASAP.

Viewing 13 replies - 1 through 13 (of 13 total)
  • Hello,

    I apologize for the issue you are facing with your sitemap. It sounds like there may be a few reasons why some of your data is not included in the sitemap and is showing as not found. Here are some steps you can take to troubleshoot and potentially resolve the issue:

    1. Check Content Availability: Ensure that you have content available for the posts, pages, or products that are not appearing in the sitemap. If there is no content, they will not be included.

    2. Sitemap Settings: Go to Rank Math SEO → Sitemap Settings and make sure that the options for the post types (posts, pages, products) you want to include are checked. If they are blocked, they won’t appear in the sitemap.

    3. Flush Permalinks: Sometimes, flushing permalinks can resolve issues with sitemaps. You can do this by navigating to Settings → Permalinks in your WordPress admin area and clicking the “Save Changes” button without making any changes.
      Flush permalink settings

    4. Check for Plugin Conflicts: There might be a conflict with another plugin affecting your sitemap. You can use the Health Check plugin to identify any conflicts.

    5. Custom Canonicals: If you have set custom canonical URLs for your posts, those posts may not appear in the sitemap. Consider removing custom canonicals to allow Rank Math to generate them correctly.

    If these steps do not resolve the issue, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern!

    Sources:
    Rank Math Sitemap Issues and Their Fixes » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Shayz
    Rank Math free

    How Much Time You Take To Resolve It ?

    Hello,

    Please ensure that you have indexable posts, pages, and products on your site.

    Also, check their default robots meta in Rank Math > Titles & Meta > [Post Type] > Robots Meta and set them to index.

    Lastly, ensure they are included in Rank Math > Sitemap Settings > Post Sitemap.

    If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Shayz
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    It looks like your sitemap is heavily cached. In this case, we’d suggest you get in touch with your hosting provider and ask them to clear any server-level, CDN caches, and additionally to turn off the Guest Mode temporarily (If LightSpeed cache is enabled on the server level) and see if that works for you.

    If the issue persists, please share the FTP login of your website in the sensitive data section so that we can check the issue further for you.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Shayz
    Rank Math free

    Then How Other Sitemap Like Category & Brand Are Works Fine ?

    This Is Not Cache Issue I Think There Is Conflict With Something When I Disable Every Plugin It’s Work Fine .

    I Think I Need To Switch To Yoast SEO You Guys Don’t Know How Your Product Is Working And Not Working.

    Hello,

    We deeply apologise for not getting back to you earlier.

    The temporary login access you shared redirects to the home page, likely because the access token has expired. Please renew the access for 3 – 7 days so we can investigate this on your site.

    We look forward to hearing from you.

    Thank you.

    Shayz
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Sorry for the delay in response.

    We would like to check the issue further. Can you please share your website’s FTP login in the Sensitive Data section of this ticket?

    Looking forward to hearing back from you.

    Shayz
    Rank Math free

    [redated]

    Hello,

    We attempted to check your website again, but the temporary login URL you shared has expired and is redirecting to the homepage.

    Upon reviewing, we noticed that your website is using the YayMail plugin. Recently, we identified issues with this plugin, as it adds incorrect compatibility code for Rank Math. This code can be found in the file:

    wp-content/plugins/yaymail/src/Integrations/RankMath.php

    The filter implemented in this file to exclude their post type from the sitemap is unfortunately removing all post types instead.

    Some of our users have already reported this issue to YayMail’s support team, and they have provided a fix.

    Since you are still experiencing the problem, we recommend reaching out to their support team and sharing these details with them.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Shayz
    Rank Math free

    Ok I Will Connect To Them And Then Comeback Here With The Result .

    Hello,

    That is fine.

    Please do let us know how it goes.

    This ticket will be kept open so you can update us here. However, if it has been closed by the bot, please don’t hesitate to create a new ticket and reference this ticket here.

    We look forward to hearing from you.

Viewing 13 replies - 1 through 13 (of 13 total)

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