Software Bug

#190994
  • Resolved Ian Orford

    3 years, 6 months ago

    Rank Math free

    The plugin has an annoying bug. Keeps happening. I’ll get to a score of 94/95 with everything green accept maybe for keyword count.

    As soon as I hit publish the score will drop to 91 and I’m told my paragraphs are to long. ‘Consider using shorter paragraphs’.

    So I’ll break a two line paragraph down to two separate lines. Up goes the score again to 94/95.

    Hit publish and boom, score goes down to 91. ‘Consider using shorter paragraphs’ all over again. At this stage I cannot break the paragraphs up anymore because my content would be full of one liners. Not cool.

    Please fix this. it’s not effecting my content ranking it’s just an annoying bug and a time waster. Cheers, Ian Orford

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  • Prabhat

    3 years, 6 months ago

    Rank Math agency

    Hello,

    Thanks for contacting us and we regret the inconvenience caused.

    Could you please confirm whether you are using any page builders? If yes, then please let us know the name of the page builder along with your theme.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide and see if that fixes the issue:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Please let us know how that goes.

    Thank you.

    RankBot

    3 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Software Bug’ is closed to new replies.