Social Shares Aren’t Pulling Images

#929392
  • Resolved Rachel Ramey

    1 year ago

    Rank Math free

    When I share to Facebook (possibly other social sites, too, but I don’t use those share options often), it’s not pulling any images. I have images set in the “social” tab, but when I share to Facebook (either manually or via my sharing plugin) it pulls nothing. Not the wrong image, just nothing. I always have to manually share my posts to Facebook and then manually upload the image, but that means when readers are trying to share the posts, they’re being shared without images.

    I’m not sure what’s broken. I do have Shareaholic also installed, and don’t know if maybe I need to disable open graph in that so they won’t conflict?

    e.g. this is a recent post: https://titus2homemaker.com/you-are-a-child-of-god-review/

Viewing 1 replies (of 1 total)
  • Ike

    1 year ago

    Hello,

    Thank you for contacting Rank Math support.

    The site is returning a bad HTTP response code when the Facebook crawler is trying to crawl it to generate the link preview: https://developers.facebook.com/tools/debug/?q=https%3A%2F%2Ftitus2homemaker.com%2Fyou-are-a-child-of-god-review%2F

    Please add the following rule to your site’s robots.txt file:

    User-agent: facebookexternalhit
Allow: /

    Here is how to edit your site’s robots.txt file with Rank Math: https://rankmath.com/kb/how-to-edit-robots-txt-with-rank-math/

    Once done, clear the site’s cache and check again. If the issue persists, check with your host and make sure that there is nothing on the server that is blocking Facebook’s crawler from crawling the site.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    11 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Social Shares Aren’t Pulling Images’ is closed to new replies.