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Social share images are not shown properly

#8359

Resolved King Malik
5 years, 6 months ago

Rank Math free

Hello, Under edit page

Rank Math -> Social
The preview shows the image for both facebook and twitter properly. However, when the URL is shared on facebook or twitter, the image is not shown properly and it’s cut.

For Example see, https://ifixscreens.com/apple-repair/iphone-repair/iphone-xr-repair/

See the preview shown in rankmath for the above url: https://i.imgur.com/Ay18wwD.jpg

See Facebook opengraph test of the above page: https://developers.facebook.com/tools/debug/sharing/?q=https%3A%2F%2Fifixscreens.com%2Fapple-repair%2Fiphone-repair%2Fiphone-xr-repair%2F

Similary test the above url on https://cards-dev.twitter.com/validator

The image is cut when sharing on facebook and twitter.
Any idea of how to ensure the image is proper as preview does not match what the actual image share looks like?

Viewing 1 replies (of 1 total)

Todd
5 years, 6 months ago

Rank Math free

Hello,

Thanks a lot for your query and we are so sorry about the trouble this must have caused.

As it mentions on the rich snippets tab, Upload at least 600x315px image. Recommended size is 1200x630px.

You are uploading a 500x500px image.

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

RankBot
5 years, 5 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Social share images are not shown properly’ is closed to new replies.