Social media previews not updating

#61147
  • Resolved Mirela

    4 years, 6 months ago

    Rank Math pro

    Hi.

    I checked out the two other recent topics opened on this subject, but it didn’t help.

    I don’t set up a different image for Facebook and Twitter, I just expect them to pull the featured image when someone is sharing the post. If I go in the source, in the RankMath section, the og:image is no longer dynamic content, but static and defaulting to the one entered in the Titles & Meta settings for the entire site.

    As I have twitter and Facebook shares automated via IFTTT because I am currently traveling a lot, so you can see how this caused a big mess for me in a short time.

    (I was using W3 Total Cache with GZip compression way before this and it used to work even, so it must be something else.)

    Can you please help me fix this fast?

Viewing 16 replies (of 16 total)
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  • Todd

    4 years, 6 months ago

    Rank Math free

    Hello,

    We did not make any changes except basic troubleshooting.

    Had you installed the audit log plugin to monitor the changes we made? We had asked you to do it in a previous post:
    https://support.rankmath.com/ticket/social-media-previews-not-updating/?view=all#post-61372

    Else, you can restore a previous backup if you believe one of the recent WP caused this issue.

    Thank you.

    RankBot

    4 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 16 replies (of 16 total)
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The ticket ‘Social media previews not updating’ is closed to new replies.