Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please share a screenshot of issue you’re facing right now? You can use a tool like imgbb to share the screenshot with us.
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
https://ibb.co/3FvbQq6
https://ibb.co/7JfCMT7
Social media sharing product thumbnails are not centered
Hello,
I checked some of your products with Facebook Sharing Debugger and the image in the link preview is working fine.
However, the wrong layout in the preview of our plugin must be due to a plugin conflict. Please follow this guide to troubleshoot this further: https://rankmath.com/kb/check-plugin-conflicts/
Let us know how that goes. Looking forward to helping you.
Hello.
You said that when you check some of my products with Facebook Sharing Debugger, the image in the link preview works fine, does it mean that the thumbnail of my product or article is also centered properly when displayed on social media?
or does it just not centered in the backend preview of my website only ? If so, I don’t want to check other plugins, it’s too complicated and could lead to new problems.
Also, check out the Twitter checkup results.
Hello,
We checked some of your other products in both Facebook Sharing debugger tool and Twitter, and your social sharing image is perfectly appearing there. Please check the screenshots in sensitive data section for reference.
It seems like the issue is only on your backend. In this case, if you want, you can check the plugin conflicts or you can skip the issue.
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
