Social Media Image - Support

Resolved Michael Schmid
3 years, 11 months ago

Rank Math free

I am trying to change the image that is used when I post the link to my website on social media. I changed the image on the Global Meta page. I also included an image, the same new image on the social section for the home page seo section. But whenever I try to post the link, I still get the old image.

What have I forgotten to do?

Thanks!
Mike Schmid
truevinemusic.com

Viewing 3 replies - 1 through 3 (of 3 total)

Sajid Khan
3 years, 11 months ago

Rank Math business

Hello,

Thank you for getting in touch with us.

There are a few reasons for the Facebook (or any other social network like WhatsApp) not picking your images and other social tags. We will list them below so you can check which one applies in your case:

1. First and foremost, you must check the page source of the URL in question. Search for the og:image tag like in this Video:
https://i.rankmath.com/aJCccE

If the og:image tag is not found, that means Rank Math is either disabled or not able to print your social tags. Once done checking if Rank Math is enabled, you must check why it isn’t able to print social content by following this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/

Make sure to follow all the instructions carefully.

2. Assuming the og:image tag was found in step 1, we can proceed to find the issue.

Scenario 1: You are using minification on your website and your cache plugin is inputting too much inline CSS into your page source that your OpenGraph tags are pushed way too down your page’s source:

If this is the cache, you must move your inline CSS to a file because Facebook and other social networks will only look for OpenGraph tags in the first 60kbs of your page’s source. If they don’t find it, they will assume you haven’t added them. They don’t want to waste their resources crawling huge pages looking for OpenGraph tags.

Scenario 2: The gain browser cache option in most cache plugins like W3 Total Cache is known to not play well with Facebook’s OpenGraph detection. If you have it enabled, disable it. The option for W3 Total Cache is at WP > Performance > Browser Cache > HTTP (gzip) compression

Then, clear your website and server cache (including Cloudflare – if enabled)

Once you are done, you might want to test again here:
https://developers.facebook.com/tools/debug/

Click the Scrape Again button:

You should now see the OpenGraph tags update including the image.

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Thank you.

Michael Schmid
3 years, 11 months ago

Rank Math free

Thank you for your prompt reply.

I was just preparing to start working through your suggestions, and decided to try it again and – guess what! – it all works now. No problems.

Could it have been the old image was in cache somewhere and just took some time to refresh?

Whatever, all is well now.

Thanks!
Mike Schmid

Sajid Khan
3 years, 11 months ago

Rank Math business

Hello,

We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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