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When I share my site (www.kevinbenoit.co) on facebook, the social preview shows an article about bamboo forrests in china on CNN instead of my actual site. The social preview information is correct in the rank math section of my home page, but for some reason this issue is still happening. I’ve tried the facebook debugger and it still shows the incorrect social preview.
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Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I checked your URL and you don’t seem to have any opengraph image added. Have you added a social sharing image to your homepage. If not please do so by heading to WordPress Pages > Your page and in Rank math metabox under Social tab, add image.
If you have already added the image, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Social Link Preview is Incorrect’ is closed to new replies.