Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
The updateMeta
route is getting blocked, please whitelist this route from the Firewall:
/wp-json/rankmath/v1/updateMeta
You can follow this guide to Whitelist the route:
https://in.godaddy.com/help/allow-access-to-a-file-or-folder-that-shows-an-access-denied-security-warning-32305
If you face any issues, I’ll suggest you get in touch with Godaddy support and ask them to whitelist the route.
You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/#firewall
Whitelisting the route should fix the issue.
I hope this helps.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.