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Classic Editor – changes are NOT being saved to the SEO description, (disturbingly as there is no way to press a “save changes” button it is very confusing)
Additionally it is very hit or miss – if you close the snippet preview sometimes the SEO title is saved, other times it defaults to the variable strings.
Thus has NOT been saved in the current Version 1.0.69.1 despite RankMath saying that this version fixed the issue. Really need this fixing ASAP please.
Kind Regards, Ala
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Hello,
We are able to save changes on the snippet using Firefox on Mac. I’m using Firefox 90.0.1 (64-bit)
If you still see the issue, try clearing your cache and cookies, and try again, please.If the issue is not fixed after clearing the cache, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Snippet changes not saved’ is closed to new replies.