Snipets doubts

#347322
  • Resolved Felipe Al.
    Rank Math free

    Hello support, i have some doubts about schema builder.

    1. When i use the button “Test with google” inside of schema code (RM), Google tool tell me that i am ok, just 02 warnings.

    But if i test on same tool https://search.google.com/test/rich-results usign URL (of this page that i tested above) i got different results, like 01 error and much more warnings (of fields that was covered by the other teste).

    the diference between them is that in firts case i teste the snipet code generated by RM plugin and second, i test the URL of the page.

    2. Another doubt is about the “shortcode field”, in some video tutorial there is an short code to paste on page, and i did not found this field into my plugin. i Presume that this was got unsuable (changed) and now there no more need to made this.

    2.1 following the same reasoning, another RM tutorial said to add this snipt code trought Google tag manager, i thinks is the same thing above, my doubt is, this procedure still nedd to be done?
    or was already automated?

    thanks
    let me know if is clear

Viewing 4 replies - 1 through 4 (of 4 total)
  • Please check the video to help the understand
    https://www.uwow.com.br/extra/rm-support.mp4

    Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    1. When you test the code from the Code Validation tab, only the Schema added by Rank Math is tested with Google.

    I checked the URL with the Rich Snippet Tool, the Schema that is showing the error is not added by Rank Math:
    rank math

    All the Schema from our plugin goes inside a script tag with class rank-math-schema-pro.

    Please check if you are using any other plugin to add the Schema.

    2. The Shortcode option is displayed when you edit the Schema:
    https://rankmath.com/kb/rich-snippets/#shortcode

    2.1. Can you please explain a bit more about this?
    You can record a screencast and share it with us.

    Also, please share the email that you used to purchase the PRO subscription.

    Hope that helps.

    Looking forward to helping you.

    Hello, i ask my programmer to check the suggestion you made about the class.
    and i amde another video -> https://www.uwow.com.br/extra/rm-support2.mp4

    this plugin isntance was enable trought my other account = f*****@n***********

    let me know if you need more information

    thank you

    Hello,

    When you analyze the URL then all the Schemas that are being added to your page are tested and when you check the code only the Schema added by Rank Math is tested.

    The Schema with the error is being added by some other plugin, if you are not able to figure this out then please provide the login details so we can check.

    And the shortcode is not visible when you use the Advanced Editor. You will have to copy the code before switching to it. And if you already have all the info that you have inserted in the Schema, visible on the page then there is no need to use the shortcode.

    Looking forward to helping you.

    Thanks.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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