Hello,
We apologize for the issue you are facing with the slug conflicts on your website. It sounds frustrating, especially after following the guidance provided.
From your description, it seems like there might be a conflict with another plugin or theme that is causing these random changes to your slugs. We recommend performing a quick conflict check to identify if another plugin or your theme is causing this issue. Here’s how you can do that:
- Backup Your Site: Before making any changes, ensure you have a complete backup of your site.
- Enable Troubleshooting Mode: Go to the Rank Math settings and enable Troubleshooting Mode.
- Disable Rank Math: Temporarily disable Rank Math and check if the slug issue persists.
- Check Other Plugins: If the issue is resolved, re-enable Rank Math and then disable other plugins one by one to identify which one might be causing the conflict.
- Test with Default Theme: If the problem continues even with only Rank Math active, try switching to a default WordPress theme to see if the issue is related to your current theme.
If you find a specific plugin or theme causing the conflict, please let us know, and we will do our best to assist you further. If the issue persists even after these steps, please reply to this ticket, and a human agent from our support team will take over and provide more tailored assistance.
Thank you for your patience, and we hope to resolve this for you soon!
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
