Slider Revolution Conflict?

#99079
Viewing 5 replies - 1 through 5 (of 5 total)
  • Michael Davis

    3 years, 10 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Elle-May Michael

    3 years, 10 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto

    3 years, 10 months ago

    Rank Math business

    Hello,

    I have sent this to our devs so they can check it and maybe help you to solve this.

    Looking forward to help you.

    Elle-May Michael

    3 years, 10 months ago

    Rank Math free

    Hi, I have heard nothing and the issue persists…

    Uzair

    3 years, 9 months ago

    Hello,

    We are so sorry for the delay.

    The logins are working but the screenshots do not seem to exist anymore.

    Rank Math is enabled and the slider on your homepage is working fine.

    Could you please share the screenshots again or link us to the page where this issue is occurring?

    We look forward to hearing back from you.

    RankBot

    3 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Slider Revolution Conflict?’ is closed to new replies.