Hello,
We apologize for the issue you are facing with your sitemaps and the replies disappearing. This could be related to the settings in your Rank Math plugin or possibly a conflict with your theme or other plugins.
To troubleshoot this, we recommend checking the following:
- Sitemap Settings: Ensure that the Replies are enabled in your sitemap settings. You can do this by navigating to Rank Math > Sitemap Settings in your WordPress dashboard.
- Server Configuration: If your sitemap is not loading properly, it might be due to server configuration issues. You can check your server settings to ensure they meet the requirements for Rank Math.
- Caching Issues: Sometimes, caching plugins can cause issues with displaying updated content. Try clearing your cache and see if that resolves the issue.
If you continue to experience problems, please reply to your open ticket with any additional details, including your site URL, so a human agent from our support team can assist you further. Thank you for raising this concern!
Hello,
We deeply apologize for the unexpected delay in response.
We’ve already replied to that ticket on this issue. Please refer to this ticket:
https://support.rankmath.com/ticket/sitemaps-35/page/2/?view=all#post-1106737
We are closing this ticket to avoid duplicate replies.
Looking forward to helping you there.
Thank you.
