Sitemaps Returning 404 Error on WordPress Site Using Rank Math SEO

#880244
Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 4 months ago

    Hello,

    We apologize for the issue you are facing with the sitemaps returning a 404 error. It sounds like you’ve already taken some important steps to troubleshoot this problem. Here are a few additional suggestions that may help resolve the issue:

    1. Flush Permalinks: Sometimes, simply flushing the permalinks can resolve 404 errors. To do this, go to your WordPress admin area, navigate to Settings → Permalinks, and click the Save Changes button without making any changes. This can refresh the permalink structure and may fix the sitemap issue.
      Flush permalink settings

    2. Check for Plugin Conflicts: Ensure that there are no conflicting plugins that might be affecting the sitemap generation. You can use the Health Check plugin to help identify any conflicts.

    3. Review Robots.txt: Make sure that your robots.txt file is not blocking access to the individual sitemap files. You can check this by going to Rank Math SEO → General Settings → robots.txt.

    4. Check Server Configuration: Since you are using Cloudways, ensure that there are no server-level restrictions or configurations that might be causing the 404 errors for those specific sitemap files.

    5. Inspect .htaccess Rules: Double-check the .htaccess rules you applied from the Rank Math guide to ensure they are correctly set up and not causing any issues.

    If these steps do not resolve the issue, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further. Thank you for raising this concern, and we appreciate your patience as we work to resolve it!

    Sources:
    Rank Math Sitemap Issues and Their Fixes » Rank Math

    Rakibuzzaman Siam

    1 year, 4 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please try to follow the steps below and see if that works for you?

    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    3. If the above steps don’t seem to work, kindly apply the following filter to your site.

    add_filter( 'rank_math/sitemap/enable_caching', '__return_false');

    Here’s how you can add filter/hook to your WordPress site:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    If the issue persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Sitemaps Returning 404 Error on WordPress Site Using Rank Math SEO’ is closed to new replies.