Sitemaps partially not working in Search console

#242086
  • Resolved Sonja
    Rank Math free

    Hi
    after a clients site had been hacked, we had to do a lot of clean-up work on the Google index. That’s why we wanted to upload the sitemap again to encourage the indexing.
    However, the sitemap partially gives out errors (some areas of the site work), and we don’t really know what to do. We’ve followed all troubleshooting steps here: https://rankmath.com/kb/couldnt-fetch-error-google-search-console/

    However we still have errors (see image).

    Would be great if you could assist us!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’ve checked your sitemap, and it seems to be working fine. Could you please click the sitemaps that show 1 fehler to get the error message?

    Meanwhile, please also try submitting the sub-sitemaps individually and see if the issue persists.

    I hope that helps.

    Thank you.

    Sonja
    Rank Math free

    Hi Reinelle

    Yes sure! Hope it’s okay in German, it’s the same error code for all.

    I’ve actually tried the single ones first, and they had the same errors.

    Thanks!
    Sonja

    Anas
    Rank Math business

    Hello,

    I checked the sitemap with https://www.xml-sitemaps.com/validate-xml-sitemap.html, the sitemap is validated without any errors:

    Please check that the sitemaps are correctly excluded from caching:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    Once done, clear the website cache and remove all the sitemaps from the Search Console and add sitemap_index.xml again.

    I hope this helps. Looking forward to helping you.

    Sonja
    Rank Math free

    Great, that worked – thanks a lot!

    Sonja
    Rank Math free

    closed – please delete all customer related data

    Hello,

    I have deleted all the data related to your site as requested.

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Sitemaps partially not working in Search console’ is closed to new replies.