Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
It is usually caused by a whitespace in your theme code that is “breaking” the sitemap generation.
You can try looking for it by yourself, or if you don’t find it, we could take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math today.
Your sitemap is working fine now, do you have any other questions? Or do you want us to close this thread? In any case, we will be here if you have any other questions or issues in the future.
Looking forward to helping you. Thank you.
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This reply was modified 4 years, 2 months ago by Sajid Khan.
There is Japanese SEO keyword scam. Can you guide us to resolve?
Hello,
Can you please tell us what do you mean by Japanese SEO keyword scam?
Looking forward to helping you. Thank you.
Hello,
Sorry to disappoint but we do not have expertise in that.
You would need to contact some security researcher or implement the best practices outlined in this article:
https://mythemeshop.com/blog/wordpress-security-tips/
If you need any other assistance related to Rank Math, please feel free to open a new support ticket. We are here to assist.
Thank you.