Sitemaps cannot work correctly

#89789
  • Resolved Firsthatch

    4 years, 1 month ago

    Rank Math free

    Dear RankMath,

    Hope this message finds you well.

    I met a problem about the sitemap. My site was a multilingual websites built by WordPress multisite. I installed RankMath several weeks ago. Everything went well. The sitemap can work correctly in all multilingual websites. However, recently, I found that the sitemap in the English site cannot work. Would it be possible for you to check this issue for me?

    I have already added some info in the sensitive data. Hope those are helpful to you.

    Best regards,
    Lin

Viewing 2 replies - 1 through 2 (of 2 total)
  • Firsthatch

    4 years, 1 month ago

    Rank Math free

    Hi,

    I found it is a permalink issue. After saving permalink again, the sitemap work well now.

    Michael Davis

    4 years, 1 month ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math.

    We are glad you were able to fix this issue. To avoid this issue in the future please ensure you have excluded all your sitemap URLs from being cached.

    Hope that helps. If you have any further question(s), please let us know.

    Thank you.

    RankBot

    4 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Sitemaps cannot work correctly’ is closed to new replies.