Sitemap_Index.xml – 404 Error

#344578
  • Resolved David
    Rank Math free

    Greetings,

    I’ve taken a look the sitemap configuration on RankMath and an 404 error showed up. We tried all this solutions (https://rankmath.com/kb/sitemap-404-error/) but it doesn’t work.

    For more information, we have the same issue on 2 of 3 similar sites, recently we changed SEOPress for Rankmath and we have problems with sitemap generation. Also we changed Yoast SEO to Rankmath on 1 site (sitemap works perfectly).

    Any solution for my request?

    Thank you

    David Rueda, Tbb Agency

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please share a link to your site so that we can investigate this further?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    David
    Rank Math free
    Anas
    Rank Math business

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Sitemap_Index.xml – 404 Error’ is closed to new replies.